Today, I'd like to talk about my website!
I'm currently building a website to sell my Firefighter Muscle Calendar in preparation for starting my business in one year, and I'm doing it entirely on my own!
I'm adding all sorts of features, but today I'd like to talk about the "Contact Us" feature!
Before that, let me tell you a little about my current situation!
You see, I've spent my entire 15-year career as a civil servant and have never been involved in creating a website before, so every single word is completely new to me!
Default? Domain? Server? What on earth is that?!
Every time, I Google it, read up on it, take notes, and watch all sorts of people explain it on YouTube. It's a never-ending cycle, but thanks to being able to quickly look things up on my smartphone, even a complete amateur like me is making steady progress on the website!
#Current completion: 2%
#The domain connection is still constantly throwing errors
#At this rate, I'll end up with a website that no one can see
Anyway, back to the main topic!
I'd like to talk about the "Contact Us" feature!
I was building a contact page, and of course, it has places to enter your name, email, and message, and once you submit it, you can send an email!
But then I thought.
"Isn't email kind of slow?"
I mean, I'm going to be running this website all by myself, and if I'm not even used to using email myself, it's probably not my strong suit!
#I can't really put my heart into the standard opening, "Thank you for your continued support."
Besides, if I were a customer, the most important thing when making an inquiry would be how quickly I get a response!
And a quick response doesn't just mean how fast you provide an answer,
it also means how quickly you can say, "I understand your question! I'll look into it and get back to you!"
So, while I'll keep email as an option, I've also set up an official LINE account so people can make inquiries through LINE!
#I haven't actually made any progress yet
#I'm going to start figuring out how to do it now
Even though it's an official LINE account, it's not an AI that will automatically reply; instead, SO (Seishiro Oda) will be replying manually!
#I want everyone to make inquiries here
I'll list answers to common questions in advance, but I'll also keep adding questions people ask on LINE and provide more in-depth answers in this blog!
That's what I'm thinking!
So, now that the official LINE account is set up, I intend to respond immediately whenever you have a question!
#How do you even create an official LINE account?
#My goal is to reply to the first message within 2 minutes
#That number is completely made up
#Maybe 5 to 10 minutes is more realistic
So, I'm going to start looking up things like "Shopify LINE add" and customize it now!
See you later, everyone!
This was Seishiro Oda!
